Terms of Service

Effective Date: February 4, 2026

These Terms of Service govern use of the DDC Core Solutions, LLC website (“Site”). By accessing or using this Site, visitors agree to these Terms.


Website Use

Visitors agree to use this Site for lawful purposes and not to:

  • Submit false or misleading information
  • Attempt unauthorised access to systems
  • Upload malicious code or disrupt Site operation


No Medical or Legal Advice

DDC Core provides operational and administrative support services. Content on this Site is for general information only and is not medical, legal, or billing advice. For patient care decisions, consult qualified professionals.


Service Inquiries and Communications

Submitting an inquiry does not create a client relationship or guarantee service availability. We may contact visitors using the information provided to respond to inquiries and coordinate next steps.


Intellectual Property

All content on this Site (text, graphics, branding, and layout) is owned by or licensed to DDC Core and may not be copied, reproduced, or distributed without written permission.


Limitation of Liability

To the maximum extent permitted by law, DDC Core is not liable for any direct or indirect damages arising from use of this Site, including reliance on content, interruptions, or errors.


Third-Party Links

This Site may link to third-party websites. DDC Core is not responsible for third-party content, policies, or practices.


Changes to These Terms

We may update these Terms from time to time. Continued use of the Site indicates acceptance of updated Terms.


Contact

Questions about these Terms:
Email: admin@ddc-core.com

SMS and Voice Communications

DDC Core Solutions may communicate with users, clients, and authorised representatives through SMS text messaging and voice calls in connection with our services.

By providing your phone number through our website, forms, onboarding documents, or other communication channels, you consent to receive communications from DDC Core Solutions related to the services we provide.

These communications may include:

  • service notifications
  • appointment scheduling or confirmations
  • customer support responses
  • operational updates
  • account-related communications
  • follow-up communications related to Chronic Care Management (CCM), Behavioral Health Integration (BHI), Primary Care Management (PCM), or other healthcare support services

 

Message Frequency

Message frequency may vary depending on your interaction with our services and the nature of the communication.

 

Message and Data Rates

Standard message and data rates may apply according to your mobile carrier’s pricing plan.

 

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any SMS message received from DDC Core Solutions.

After sending STOP, you will no longer receive SMS communications unless you provide new consent.

 

Help Instructions

For assistance with SMS communications, reply HELP to any SMS message or contact our support team.

 

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

 

Consent Not Required for Purchase

Consent to receive SMS communications is not a condition of purchasing or using any services provided by DDC Core Solutions.

 

Healthcare Communication Limitation

SMS communications are intended for operational notifications and service-related communication. SMS messaging is not intended to transmit Protected Health Information (PHI) unless secure and compliant channels are used.

Users should avoid sending sensitive medical or health information through SMS unless specifically instructed through secure communication channels.

 

 

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