Privacy Policy

DDC Core Solutions, LLC (“DDC Core,” “we,” “us”) respects privacy and is committed to protecting personal information. This Privacy Policy explains what information is collected through this website and how it is used.

Information We Collect

We may collect the following types of information:

  • Contact information (name, email address, phone number, organisation/practice name) when a visitor submits a form or contacts us.
  • Basic website usage data (such as pages viewed and general analytics) through cookies or analytics tools.
  • Business inquiry details provided voluntarily in messages or forms.
  • SMS Communication and Phone Numbers – If you provide your phone number through our website, forms, or other communication channels, we may use that number to send service-related communications via SMS or voice calls. These communications may include appointment reminders, service notifications, operational updates, and customer support responses.  We do not sell, rent, or share phone numbers collected for SMS communication with third parties for their marketing purposes. SMS consent and phone numbers are used solely for communication related to DDC Core Solutions services.

 

Information We Do Not Intend to Collect Through This Website

DDC Core does not request Protected Health Information (PHI) through public website forms. Please do not submit patient-specific information or medical records through website forms, Messenger, or unsecured email.

 

How We Use Information

We use collected information to:

  • Respond to inquiries and provide requested information
  • Schedule calls and deliver service-related communication
  • Improve website performance and user experience
  • Maintain internal records for business operations

 

Sharing of Information

We do not sell personal information. We may share information only:

  • With service providers who help operate our business (e.g., email, hosting, analytics), under appropriate confidentiality obligations
  • If required by law or to protect rights, safety, and security

 

Data Security

We implement reasonable administrative, technical, and organisational measures to protect information. No method of transmission or storage is 100% secure; therefore, we cannot guarantee absolute security.

 

Data Retention

We retain personal information only as long as necessary for the purposes described above, unless a longer retention period is required by law.

 

Cookies and Analytics

We may use cookies and analytics tools to understand website usage and improve performance. Visitors can adjust browser settings to refuse cookies; this may impact website functionality.

 

External Links

Our website may include links to external sites. We are not responsible for the privacy practices of those third parties.

 

Contact

For privacy questions, contact:
DDC Core Solutions, LLC
Email: admin@ddc-core.com

SMS Opt-Out Rights

You may opt out of receiving SMS messages from DDC Core Solutions at any time.

To opt out, reply STOP to any SMS message received from us.

After opting out, you will no longer receive SMS communications unless you provide new consent.

For assistance, reply HELP or contact our support team.

Phone Numbers and SMS Communications

If you provide your phone number through our website, service forms, or other communication channels, DDC Core Solutions may use that phone number to send service-related communications via SMS text messaging or voice calls.

These communications may include appointment reminders, service notifications, follow-ups, and operational updates related to services provided by DDC Core Solutions.

Phone numbers collected for SMS communication are used solely for communication related to our services.

DDC Core Solutions does not sell, rent, or share phone numbers collected for SMS communication with third parties for their marketing purposes.

Data Protection and Confidentiality

DDC Core Solutions implements reasonable administrative, technical, and organisational safeguards to protect personal information collected through our website and services.

Where applicable, our organisation follows policies aligned with United States healthcare data protection standards, including safeguards designed to protect Protected Health Information (PHI).

SMS communications are generally used only for operational notifications and support communications. Sensitive health information should not be transmitted through SMS unless secure communication channels are used.

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